Pricing

Simple pricing. No surprises.

One plan for families. Two paths for care communities, one of them free.

Family plan

For families

One subscription, the whole family, straight to their television.

  • Unlimited photo and video posting
  • Invite as many family members as you like
  • Delivered in seconds, twenty-four hours a day
  • Private family group, moderated by you
  • Notifications when they have watched
  • Works with standard smart TVs
  • Nothing required from the care community
$19.99 per month, per family
Get TeaTime

No card needed to start. Cancel any time.

Community Partnership

For communities

Nothing to pay. Families subscribe directly and your residents get the benefit.

  • Residents receive family content on their own TVs
  • Evidence for person-centred care inspections
  • A conversion differentiator at the door
  • Pull-up banner and physical awareness materials
  • Family leaflets for welcome packs
  • Digital assets for newsletters and socials
  • Zero operational burden on staff
$Zero to your community, ever
Get started

Live in minutes. No contract.

Community subscription

The full platform

Everything in the Partnership, plus a channel to every family.

  • Everything in the Community Partnership
  • Two-way communication with all families
  • Share updates, documents and event photos
  • Know Your Resident engagement analytics
  • Approval queue and content moderation
  • A portable iPad TV for residents on the move
  • Dedicated onboarding and support team
$995 per community, per month
Watch the overview

Twelve-month minimum term. Billed directly by TeaTime.

Side by side

Everything compared.

Feature Family plan
$19.99 / month
Partnership
$Zero
Community sub
$995 / month
Family posts to the resident’s TVYesYesYes
Unlimited photos and videoYesYesYes
Notifications when watchedYesYesYes
Private, moderated family groupYesYesYes
Who paysThe familyThe familyThe community
Awareness materials for the community—YesYes
Compliance evidence—YesYes
Two-way communication with families——Yes
Updates, documents and event photos——Yes
Know Your Resident analytics——Yes
Portable iPad TV——Yes
Dedicated onboarding——Yes
Minimum termNoneNoneTwelve months

Scroll the table sideways to see every plan.

Questions

About paying for it.

What does it cost to start?

Nothing, and we do not ask for a card. Start posting straight away and subscribe when you are ready.

Does one subscription cover the whole family?

Yes. One plan covers everyone you invite, each posting from their own phone. No per-person charge, no limit on the group.

Can I cancel?

Any time, from your account settings. There is no lock-in on the family plan and no exit fee.

Does the care community have to pay?

No. The Community Partnership costs a community nothing, ever. The Community subscription is there for those who want the two-way platform as well.

Is TeaTime included with Foxtel?

No. Reaching TeaTime through Business iQ needs an active Foxtel Business subscription and a TeaTime subscription of its own.

Start posting. Decide later.

No card, no trial clock, nothing to cancel if you change your mind.