Simple pricing. No surprises.
One plan for families, and two paths for care communities: nothing to pay to get started, and a full platform subscription when you are ready to go further.
For families
One subscription covers your whole family. Post straight to your loved one’s television.
- Unlimited photo and video posting
- Invite as many family members as you like
- Delivered in seconds, twenty-four hours a day
- Private family group, moderated by you
- Notifications when they have watched
- Works with standard smart TVs
- Nothing required from the care community
No card needed to start. Cancel any time.
For communities
Nothing to pay. Families subscribe directly and your residents get the benefit.
- Residents receive family content on their own TVs
- Evidence for person-centred care inspections
- A conversion differentiator at the door
- Pull-up banner and physical awareness materials
- Family leaflets for welcome packs
- Digital assets for newsletters and socials
- Zero operational burden on staff
Live in minutes. No contract.
The full platform
Everything in the Partnership, plus a direct channel to every family in your community.
- Everything in the Community Partnership
- Two-way communication with all families
- Share updates, documents and event photos
- Know Your Resident engagement analytics
- Approval queue and content moderation
- A portable iPad TV for residents on the move
- Dedicated onboarding and support team
Twelve-month minimum term. Billed directly by TeaTime.
Everything compared.
| Feature | Family plan $19.99£9.99 / month |
Partnership $Zero£Zero |
Community sub $995£499 / month |
|---|---|---|---|
| Family posts to the resident’s TV | Yes | Yes | Yes |
| Unlimited photos and video | Yes | Yes | Yes |
| Notifications when watched | Yes | Yes | Yes |
| Private, moderated family group | Yes | Yes | Yes |
| Who pays | The family | The family | The community |
| Awareness materials for the community | — | Yes | Yes |
| Compliance evidence | — | Yes | Yes |
| Two-way communication with families | — | — | Yes |
| Updates, documents and event photos | — | — | Yes |
| Know Your Resident analytics | — | — | Yes |
| Portable iPad TV | — | — | Yes |
| Dedicated onboarding | — | — | Yes |
| Minimum term | None | None | Twelve months |
Scroll the table sideways to see every plan.
About paying for it.
What does it cost to start?
Nothing, and we do not ask for a card. You can start posting straight away and subscribe when you are ready for unlimited posting.
Does one subscription cover the whole family?
Yes. One family plan covers everyone you invite, and each of them posts from their own phone. There is no per-person charge and no limit on the size of the group.
Can I cancel?
Any time, from your account settings. There is no lock-in on the family plan and no exit fee.
Does the care community have to pay?
No. The Community Partnership costs a community nothing, ever. Families subscribe directly and residents get the benefit either way. The Community subscription is there for communities that want the two-way platform as well.
Is TeaTime included with Foxtel?
No. Reaching TeaTime through Business iQ needs an active Foxtel Business subscription and a TeaTime subscription of its own.
Start posting. Decide later.
No card, no trial clock, nothing to cancel if you change your mind.